topic Re: App-ID not working properly in General Topics

App-ID not working properly

homicidedart — Sun, 26 Jan 2014 07:06:07 GMT

Hi All,

I'm working in Active/Active VWire mode, OS 5.0.9. version of PA is 5050.

while I'm trying to block applications, I noticed the applications are been blocked in monitoring, but in real nothing is blocked.

one more notice is that most of the web-based applications are blocked but proxies, torrents, and youtube aren't.

also there is no decryption configured, and there no Content Filter license.

Waiting your quick response,

Regards,

Maher Shaban

Re: App-ID not working properly

VinceM — Mon, 27 Jan 2014 08:53:04 GMT

Hi,

Decryption or content filtering licence are not prerequisit for blocking apps.

Have you got some "incomplete" app in monitor ? Are apps well reconize ?

Re: App-ID not working properly

Mystique — Mon, 27 Jan 2014 14:33:45 GMT

Hello,

What kind of application is it ? Also, what is the protocol and dport for the application ? Please make sure you have latest version of applications under dynamic updates. You can also verify at Application Research Center to make sure we have decoders for that application.

Re: App-ID not working properly

homicidedart — Wed, 29 Jan 2014 09:25:11 GMT

Hi Vince,

thanks for you reply, of course I've some incomplete apps, but it recognizes the apps properly, and it shows them blocked in the monitor.

some apps like tor and bit torrent. they appear in the monitor tab as blocked. but they are not.

Re: App-ID not working properly

homicidedart — Wed, 29 Jan 2014 09:27:13 GMT

Hi hparikh,

Thanks for your reply,

the applications are torrent apps, proxy apps, and encrypted tunnel apps. and regarding the dynamic updates, it's up to date.

Re: App-ID not working properly

homicidedart — Wed, 29 Jan 2014 09:30:34 GMT

and regarding Decoders in the application research center, I did found the applications.

I don't know what to do exactly.

this the second time i change the design to get a better result, and no way.

any help Guys,

Regards

Maher