topic Re: error downloading version 10.1.1 in General Topics

error downloading version 10.1.1

Jorgebarahona — Fri, 04 Feb 2022 16:56:04 GMT

When I tried to download the PA version 10.1.1 on my appliance, it sent me an error,

Operation

Download

Status

Completed

result

Failed

Details

LAYER_8 — Fri, 04 Feb 2022 21:05:20 GMT

Does your device have a valid support contract? Also in device->setup->services you are pointed at the correct update/dns servers?

OtakarKlier — Fri, 04 Feb 2022 23:01:35 GMT

Hello,

Also click the 'check now' at the bottom. I have seen this cause a few errors for me in the past as the page didnt have the latest list.

Regards,