topic User-ID - LDAP - Different domains at samAccountName and userPrincipalName in General Topics

User-ID - LDAP - Different domains at samAccountName and userPrincipalName

Daniel_Treutle — Sun, 06 Feb 2022 08:50:03 GMT

Hello all,

the following problem:

A Sub-AD-Domain in a forest with different domains at samAccountName and userPrincipalName.

samAccountName: domain01\user01
userPrincipalName: user01@domain02.com

Dial-in with Global Protect via SAML with user01@domain02.com

PA recognizes user as user01@domain02.com. All rules based on User-ID don't work, because PA can't recognize the user (logically) via the existing Group Mapping (User Domain = domain01):

My idea was to add another Group Mapping which additionally picks up the "domain02.com":

But unfortunately User-ID spins completely after that. Sometimes a user is recognized, sometimes not. Total chaos.

Does anyone know how to solve this?

Re: User-ID - LDAP - Different domains at samAccountName and userPrincipalName

reaper — Mon, 07 Feb 2022 12:38:36 GMT

try setting your LDAP profile to port 3268 so you use the global catalog rather than the default ldap, this should help you create multiple group mappings for all your domains

Betreff: User-ID - LDAP - Different domains at samAccountName and userPrincipalName

Daniel_Treutle — Tue, 08 Feb 2022 12:55:01 GMT

Great! Working. Thank you so much!