change account information

AhmedAshour — Mon, 07 Feb 2022 15:02:11 GMT

i want to change my phone number on my paloalto partner account (Global Cybersecurity Leader - Palo Alto Networks) and there is no icon to change it

Re: change account information

TomYoung — Mon, 07 Feb 2022 16:18:21 GMT

Hi @AhmedAshour ,

Do you have access to the Partner Actions > Manage Users menu on the partner portal? (Scroll down and click on Partner Relationship Management on the 1st page. The menu at the top will turn blue.) Changing user info in the partner portal can only be done by administrators. At least one person in your organization should have been made an administrator by PANW. You will need to find that person and have them do it.

Thanks,

Tom

topic Re: change account information in General Topics

change account information

Re: change account information