topic Re: User-ID Agent in General Topics

User-ID Agent

AhmedSadek — Sun, 20 Feb 2022 17:25:27 GMT

Dear Team,

Appreciate your support and advice if Windows Server 2022 is officially supported, for running the User-ID agent yet?

As the below article didn't mention the Windows Server 2022.

https://docs.paloaltonetworks.com/compatibility-matrix/user-id-agent/where-can-i-install-the-user-id-agent.html

https://docs.paloaltonetworks.com/compatibility-matrix/user-id-agent/which-servers-can-the-user-id-agent-monitor.html#id48730da4-e269-4a3b-aeae-ea577c5c04ea

As the User-ID Agent version "10.1.0-21" does not map users on windows server 2022.

Thanks in advance,

Re: User-ID Agent

reaper — Mon, 21 Feb 2022 11:53:24 GMT

as you can see in the compatibility matrix, server2022 is not supported yet

Re: User-ID Agent

Tobi — Sun, 23 Oct 2022 13:34:16 GMT

Is Windows Server 2022 still not supported?

Re: User-ID Agent

BPry — Mon, 24 Oct 2022 15:57:33 GMT

@Tobi,

Correct. Once it's officially supported the compatibility matrix will be updated to indicate it as such. You can bring it up with your SE if you want to force some internal pressure on this compatibility being added. That's all tracked internally so PAN knows what their customers want them to prioritize.

Re: User-ID Agent

DudleyCollege — Tue, 07 Feb 2023 10:26:28 GMT

Is Server 2022 supported yet? It's been out a while now and usually Palo are on the ball.

Re: User-ID Agent

kiwi — Wed, 08 Feb 2023 11:12:34 GMT

Hi @DudleyCollege ,

It is not as per the compatibility matrix: https://docs.paloaltonetworks.com/compatibility-matrix/user-id-agent/where-can-i-install-the-user-id-agent

That being said, there is a feature request for it.

Please reach out to your local SE and have him add your vote to the request (User-ID Agent support for Windows Server 2022 : FRID #20618).

Kind regards,

-Kiwi.