topic Re: Unable to Downoad WildFire Report After upgrdaing 10.0.8h8 in General Topics

Unable to Downoad WildFire Report After upgrdaing 10.0.8h8

SubaMuthuram — Sat, 05 Mar 2022 02:58:41 GMT

Hi Team,

We are facing an error in wildfire reports after upgrade to 10.0.8h4 . it says wildfire reports refuse to connect.

Please suggest any solution to check but if I upgrade to 10.1.3 it is working fine.

Re: Unable to Downoad WildFire Report After upgrdaing 10.0.8h8

kiwi — Thu, 10 Mar 2022 10:35:55 GMT

Hi @SubaMuthuram ,

I believe this was an issue in 10.0.8 but fixed in 10.0.9.

There were some WildFire related fixes in 10.0.9: https://docs.paloaltonetworks.com/pan-os/10-0/pan-os-release-notes/pan-os-10-0-addressed-issues/pan-os-10-0-9-addressed-issues.html

Hope this helps,

-Kiwi.

Re: Unable to Downoad WildFire Report After upgrdaing 10.0.8h8

SubaMuthuram — Fri, 11 Mar 2022 01:57:25 GMT

Hi @kiwi ,

Thanks for the reply, We have raised the same to the PA TAC, They have provided a workaround for the same. But still they are researching on the same, I will post here if they have given something this is an Some Web front-end issue.

Re: Unable to Downoad WildFire Report After upgrdaing 10.0.8h8

SubaMuthuram — Mon, 14 Mar 2022 03:28:51 GMT

Hi Team,

It is known issue in PAN-OS 10.0.8 and Resolved in 10.0.9.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000004N9oCAE