topic Re: details logs traffic report generating issue in General Topics

details logs traffic report generating issue

SurajN — Tue, 22 Mar 2022 07:03:33 GMT

I'm trying to fetch report custom for traffic details log ,but it not generating .summary logs report for traffic is generating. pan os version 9.0.9-h1 .PA-3250 model.

Re: details logs traffic report generating issue

kiwi — Tue, 22 Mar 2022 11:31:58 GMT

Hi @SurajN ,

PAN-OS 9.0.x has been end-of-life since March 1, 2022, with a latest version of 9.0.16.

I'm guessing PAN-OS 9.0.9-h1 must be between 1 and 2 years old. I'd recommend upgrading first to a more recent/supported version to rule out possible bugs you might be running into.

If the problem persists I'd suggest running a Web UI debug:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CmA9CAK

Cheers,

-Kiwi.

Re: details logs traffic report generating issue

Stracke956 — Wed, 23 Mar 2022 04:47:29 GMT

@Handrblock wrote:
I'm trying to fetch report custom for traffic details log ,but it not generating .summary logs report for traffic is generating. pan os version 9.0.9-h1 .PA-3250 model.

Note: As an alternative, a tech support file can be generated since the debug log will be saved in /var/log/pan/php.debug.log