CLI Location command not showing the location of the IP address

JorgeOrtega — Wed, 20 Apr 2022 21:42:55 GMT

Today I found that Application and Thread ID 8559-7361 is incorrectly categorizing US IP address as if they were from China and therefore blocking all the traffic to these destinations. The only way to fix the issue was to revert back to version 8558-7356 from 4/18/22.

While doing the test below I could see exactly the problem:

What is the reason for such behavior?

Additionally, if I run the same command from another firewall I don't get any location as you can see below:

Any ideas why is this happening?

Thanks in advance.

Best regards,

Jorge.

Re: CLI Location command not showing the location of the IP address

emr_1 — Thu, 21 Apr 2022 00:53:40 GMT

I believe PAN recognizes this issue and is addressing it

https://live.paloaltonetworks.com/t5/customer-resources/ip-geolocation-issues-with-the-applications-and-threats-package/ta-p/481479

topic CLI Location command not showing the location of the IP address in General Topics

CLI Location command not showing the location of the IP address

Re: CLI Location command not showing the location of the IP address