topic Re: Email notification for many people in General Topics

Email notification for many people

Interface — Fri, 08 Nov 2013 13:23:15 GMT

Hi,

one simple question: can i send email notifications for more then two people? Because settings are "to" and "Additional Recipient". If answer is yes, how i can do so? Maybe i must add one more email server? Thank you.

Re: Email notification for many people

kadak — Fri, 08 Nov 2013 15:10:49 GMT

Hello,

If you using an email scheduler to send report groups you can actually send it to multiple people at the same time.

In the screenshot below I was able to successfully send an email to all the 4 email address simultaneously.

If you are using your email profile just for sending logs alerts, you can definitely add more servers to the profile like below:

Hope that helps!

Thanks and regards,

Kunal Adak

Re: Email notification for many people

Interface — Wed, 20 Nov 2013 07:07:12 GMT

Kadak, thank you for answer, but something is wrong. Old email server profiles with two recipients works fine, but if I create new profile, which is the same (same settings and other recipients), he don't work and I get message "Failed to send email to...". Send email notifications for more than two people don't work at all. I update OS to 5.0.8, but no progress.

Re: Email notification for many people

kadak — Thu, 21 Nov 2013 01:21:59 GMT

Hello,

Trying to comprehend your above statement and correct me if I wrong over here:

With the same email server profile; if you keep the "Override Email Addresses" field empty - send test email option works and if you include emails addresses in the "Override Email Addresses", send test email option doesn't work?

Regards,

Kunal Adak

Re: Email notification for many people

Interface — Mon, 25 Nov 2013 07:35:17 GMT

Not exactly. If I use "Email scheduler" "Override Email Addresses" function, all works fine - I can send e-mail to many recipients. If I don't use "Override Email Addresses" field or use "Email Server Profile" in Security Policy (Log Forwarding), email notifications for more than two people don't work at all.

This configuration don't work:

And this works fine:

I hope now you understand what I mean.

Re: Email notification for many people

hyadavalli — Mon, 25 Nov 2013 12:44:56 GMT

Hello All,

One thing I noticed is when you add one more server to e-mail server profile and use it under 'Device->Log Settings' you get e-mail alerts for all the E-mail addresses you specify in server profile.

It's not same behavior for reports.

It looks like bug.

Regards,

Hari Yadavalli

Re: Email notification for many people

hyadavalli — Tue, 26 Nov 2013 12:12:31 GMT

Hello All,

I did some more testing and apparently test e-mail sends only to one server whereas scheduled sent to all E-mail addresses you defined in e-mail server profile.

Regards,

Hari Yadavalli

Re: Email notification for many people

Interface — Wed, 27 Nov 2013 13:04:14 GMT

Hello hyadavalli,

thank you for your investigation. I will try.