Authentication failed captive portal

Oblagonte — Tue, 26 Apr 2022 04:50:08 GMT

Hi Expert,

We got error message "Invalid username or password" when try login to Captive Portal and affected a lot users.

There is no changes made and it is working last 2 days.

Is there anything else we need to check and verify?

Re: Authentication failed captive portal

Adrian_Jensen — Tue, 26 Apr 2022 15:37:38 GMT

What does your logging say when the users fail to authenticate? Look at the "portal-auth" events in:

Monitor -> Logs -> GlobalProtect