topic Re: IP does not show properly in ACC. in General Topics

IP does not show properly in ACC.

MyungGyo — Fri, 03 Sep 2021 01:45:30 GMT

IP does not show properly in ACC.

How can I solve this?

Re: IP does not show properly in ACC.

MuradE — Mon, 06 Sep 2021 00:57:20 GMT

You looking into IPV6 not IPv4. fix the filter unless you are using IPv6.

Re: IP does not show properly in ACC.

aleksandar.astardzhiev — Mon, 06 Sep 2021 04:59:28 GMT

Hi @MyungGyo ,

Can you provide more information describing the problem you are experiencing?

Which IP do you think is not shown properly?

What version are you running?

Re: IP does not show properly in ACC.

MyungGyo — Mon, 06 Sep 2021 07:02:37 GMT

The ip address is shown as ipv6. Occasionally, it appears as ipv4, but most of the time it appears as ipv6.
OS version is 10.1.0.

Re: IP does not show properly in ACC.

MuradE — Mon, 06 Sep 2021 17:27:03 GMT

You could have NAT64 in your network. if not just disable IPv6.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClMLCA0

Re: IP does not show properly in ACC.

Amr-Alzoghby — Tue, 19 Oct 2021 10:10:14 GMT

thanks alot it worked after diasabel it

Re: IP does not show properly in ACC.

matthw — Thu, 28 Oct 2021 16:59:01 GMT

I had the same issue with IPv6 completely disabled.

upgraded to 10.1.3 and it seems fixed, at least for the moment.

Re: IP does not show properly in ACC.

ftadmadu — Fri, 29 Oct 2021 14:21:29 GMT

i could confirm the behaviour working for round about 6 hours, afterwards i again got only ipv6 addresses - IPv6 disabled on all interfaces. could you provide feedback if you've experienced the same behaviour?

Re: IP does not show properly in ACC.

matthw — Sat, 30 Oct 2021 07:54:35 GMT

indeed, back to weird looking addresses (+ half broken ACC which sometimes just displays nothing, which is a new thing)

Re: IP does not show properly in ACC.

JanneKing — Wed, 11 May 2022 11:19:13 GMT

Any solution to this? Upgraded to 10.1.5-h1 and did get the same behaivor.

Re: IP does not show properly in ACC.

MyungGyo — Fri, 13 May 2022 01:11:17 GMT

PAN-175149

(

PA-800 and PA-7000 Series firewalls and the PA-220 firewall only

) Fixed an issue where ACC and scheduled reports (

Monitor

Manage

Manage Custom Reports

) incorrectly displayed the IPv6 address instead of the IPv4 address.