topic Re: Cannot login to GUI after pa-vm deployment in General Topics

Cannot login to GUI after pa-vm deployment

Scot-Oceus — Wed, 18 May 2022 18:16:03 GMT

I deployed a pa-vm image 10.2.1, set the management IP from the CLI. When I try logging in with the GUI, I put in my credentials and then get the following error "Your login session has expired and you have been logged out for security reasons. Please log in again if you wish to continue." I'm able to SSH into the cli.

Things I've tried: 1. rebooting. 2. restarting management service. 3. Verifying enough disk space. 4. Clearing cookies and cache from browser. 5. Tried Chrome, Edge, and Firefox browsers. 6. Enabled http and tried with http and https. 7. Verified correct system time and date.

Any other troubleshooting idea?

Re: Cannot login to GUI after pa-vm deployment

BPry — Wed, 18 May 2022 21:27:49 GMT

@Scot-Oceus,

I'd take a look at your Max Session Count configuration and verify what this is set to.

show deviceconfig setting management admin-session

Might also just try seeing the max-session-count and max-session-time to 0 so those aren't coming into play.

set deviceconfig setting management admin-session max-session-count 0 set deviceconfig setting management admin-session max-session-time 0

Re: Cannot login to GUI after pa-vm deployment

aavezzano — Thu, 19 May 2022 17:25:34 GMT

I'm having the same issue except with PAN-OS on a PA-460. I upgraded from 10.1 to 10.2 and get the same login result. Checking what you mentioned showed nothing, so I set the max session count and time to 0, with the same results as before.

Re: Cannot login to GUI after pa-vm deployment

Scot-Oceus — Thu, 19 May 2022 17:28:03 GMT

Solved: Turns out I did not have enough RAM allocated to the VM. Increased it to 9GB and was able to connect.

Re: Cannot login to GUI after pa-vm deployment

Prashant — Mon, 31 Oct 2022 14:38:23 GMT

Unable to login PA VM from main system