topic Re: PAN-OS 10.1.5-h1 no Wildfire Submissions logs in WebGUI in General Topics

PAN-OS 10.1.5-h1 no Wildfire Submissions logs in WebGUI

Zhiyang_Lv — Thu, 19 May 2022 02:20:56 GMT

Wildfire Submission logs are not loaded in WebGUI. I only see the rotating progress circle in the upper right corner.

In CLI the Wildfire logs are visible

>show log wildfire

Re: PAN-OS 10.1.5-h1 no Wildfire Submissions logs in WebGUI

S.Cantwell — Fri, 20 May 2022 02:11:16 GMT

I would try this:

debug software restart process log-receiver

Re: PAN-OS 10.1.5-h1 no Wildfire Submissions logs in WebGUI

Zhiyang_Lv — Fri, 20 May 2022 12:18:20 GMT

ok I will try. thank you!

Re: PAN-OS 10.1.5-h1 no Wildfire Submissions logs in WebGUI

kiwi — Wed, 25 May 2022 08:07:43 GMT

Hi @Zhiyang_Lv ,

You can also run a webUI debug while testing the GUI again:

How to Run a PAN-OS Web UI Debug

Cheers !

-Kiwi.

Re: PAN-OS 10.1.5-h1 no Wildfire Submissions logs in WebGUI

Zhiyang_Lv — Fri, 27 May 2022 08:31:34 GMT

After enabling the debug software restart process log-receiver, the WEB UI is still unavailable. I plan to open a case for analysis

Re: PAN-OS 10.1.5-h1 no Wildfire Submissions logs in WebGUI

Zhiyang_Lv — Fri, 27 May 2022 08:40:34 GMT

10.1.5-H1 has a BUG of WF. I set up a demo environment, and YOU can see the WF log. The analysis failed, and you can refer to PAN-183826 for the rejection of connection

I've already scheduled a downgrade.

Re: PAN-OS 10.1.5-h1 no Wildfire Submissions logs in WebGUI

SergiyL — Thu, 07 Jul 2022 14:26:41 GMT

I have this issue on PA-820 and the same issue with Data Filtering Log after Upgrade to PAN-OS 10.1.5-h1 from 10.0.

I have opened ticket.

Re: PAN-OS 10.1.5-h1 no Wildfire Submissions logs in WebGUI

Zhiyang_Lv — Fri, 15 Jul 2022 07:42:56 GMT

This is a bug

PAN-183826

https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-1-known-and-addressed-issues/pan-os-10-2-1-addressed-issues