topic UnAuthorized Access your membership has expired or has not been approved in General Topics

UnAuthorized Access your membership has expired or has not been approved

MCesarHP — Fri, 10 Jun 2022 07:41:32 GMT

Hi,

when I tried log in to the support portal I have facing issue UnAuthorized Access your membership has expired or has not been approved

is it anyone can help for this issue ?

Thanks

reaper — Fri, 10 Jun 2022 13:49:48 GMT

you probably created an account using an email address that belongs to an existing account (e.g. mycompany.com)

in that case the superuser needs to approve you joining the account