topic Re: Incoming Email Not Flowing in General Topics

Incoming Email Not Flowing

MFacella1 — Sun, 17 Jul 2022 17:44:24 GMT

Having an issue with my deployment. Incoming email is not flowing when deploying the PA. The cloud spam filter will not connect to the spam appliance (in DMZ) I can connect to the spam appliance with the external IP address so I believe NAT is not the issue I am also testing with any service until it connects. I included policy screenshots above.

Thanks for any help

MJF

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Re: Incoming Email Not Flowing

OtakarKlier — Mon, 18 Jul 2022 20:14:43 GMT

Hello,

What do the traffic logs say? I would enable log at session end on all policies and see where its getting blocked.

Regards,

Re: Incoming Email Not Flowing

BPry — Mon, 18 Jul 2022 21:39:58 GMT

@MFacella1,

Just to follow-up on what @OtakarKlier mentioned (primarily make sure it's absolutely clear), make sure that you enable logging on the interzone-default policy temporarily during troubleshooting as well. This ensures that your actually capturing any denied traffic.