topic Re: session_end_reason eq 'n/a' after upgrading to 9.1.14 h1 model 5220 in General Topics

session_end_reason eq 'n/a' after upgrading to 9.1.14 h1 model 5220

agil.puthukudynellikka — Sun, 17 Jul 2022 15:21:38 GMT

We are observing a high amound of session_end_reason eq 'n/a' during peak hours and results session end . any similar experiance ?

Re: session_end_reason eq 'n/a' after upgrading to 9.1.14 h1 model 5220

BPry — Mon, 18 Jul 2022 21:29:38 GMT

@agil.puthukudynellikka,

n/a usually indicates it's a log for a log-start enabled entry. Can you verify that this is actually being logged at the end of a session and not at the start of a session.

Re: session_end_reason eq 'n/a' after upgrading to 9.1.14 h1 model 5220

agil.puthukudynellikka — Wed, 20 Jul 2022 09:06:24 GMT

it log when the session ends . it suddently appers 91.1.4h1

Re: session_end_reason eq 'n/a' after upgrading to 9.1.14 h1 model 5220

BPry — Thu, 21 Jul 2022 22:03:22 GMT

@agil.puthukudynellikka,

I'd probably open a TAC ticket on this one since they'll be able to actually review all of the necessary logs. The only other thing I could offer in a forum without direct access to look at the logs would be to look at the unified logs and filter on the session ID. Might be something in one of the other log files that will point towards the issue.