topic Re: Globalprotect Connection two Browser Tabs in General Topics

Globalprotect Connection two Browser Tabs

Intrafind — Thu, 12 May 2022 16:41:43 GMT

Hi There,

we are using 10.1.5-h2 and Globalprotect 6.0.1 VPN. Our Users logging in via SAML and it works very good. The only thing which is annoying is that during the connection two similar Browser Tabs are Opening. After that, the Connection is established. Is there a way to reduce the tabs to one? We are using a Active Directory local Group and in Azure the global Protect Application where the users are inside. IT looks like the Globalprotect Client is using in the first tab the gateway, in the second tab the saml authentication?

Regards

Re: Globalprotect Connection two Browser Tabs

JoelPrice — Thu, 21 Jul 2022 16:57:58 GMT

Are you still having this problem? We are experiencing something similar but can't seem to find a fix for it.

Re: Globalprotect Connection two Browser Tabs

Lonie_Packer — Fri, 28 Oct 2022 23:25:43 GMT

I am running PAN-OS 10.2.2-h2 and GPA 6.1.0. I just upgraded the GP agent today. I have Saml authentication to the Global Protect App in Azure. Authentication is working great and leveraging the MFA we have set up system-wide. The two tabs opening makes for a strange user experience that I would really like to eliminate.

Re: Globalprotect Connection two Browser Tabs

rdehaan — Wed, 17 Jun 2026 15:54:57 GMT

This issue began happening to me some time in the past year, but seemed to not be an issue on my system more than a year ago. GlobalProtect opens two redundant SAML authentication tabs on each connect (Firefox / macOS). When connecting to our GlobalProtect VPN, the app opens two browser authentication tabs in sequence rather than one. The first tab appears, then a second redundant tab opens immediately after for the same auth flow, which also grabs the focus from my current tasks. Authentication completes in one and then a second tab appears showing the exact same "authentication complete" message; then both tabs are left over and must be closed manually, in addition to the "Authentication complete" message provided by the Global Protect app notification (the fact that these tabs don't auto-close is arguably the bigger issue). This happens on every connection attempt and has persisted for several months across app/browser updates.

Environment:

Browser (default): Firefox 152.0 (aarch64)
OS: macOS 26.5.1 (build 25F80)
Hardware: 14" MacBook Pro (2021, Apple silicon)
GlobalProtect app version: 6.3.3-915

Expected: a single authentication tab per connection.
Actual: two tabs open back-to-back for the same authentication.

Happy to provide GlobalProtect logs (Settings → Troubleshooting → Collect Logs) if helpful.