topic Re: We cannot export the metadata, when you are in the FW, in the Global protect section, it does not allow you to enter the IP or the Vsys. in General Topics

We cannot export the metadata, when you are in the FW, in the Global protect section, it does not allow you to enter the IP or the Vsys.

Alpalo — Thu, 21 Jul 2022 06:40:42 GMT

Hello,

We cannot export the metadata, when you are in the FW, in the Global protect section, it does not allow you to enter the IP or the Vsys.

When I select in the Authentication Profile, the profile from which I want to export the data, and I select the Globalprotect Service, it does not automatically show the VSYS,
and select the Globalprotect Service, it does not automatically show me the VSYS, nor does it let me enter the VSYS.

But if I select Service for management, as shown in the image it comes out automatically.

Can anybody help me?

thanks so much

#paloalto#metadata

Re: We cannot export the metadata, when you are in the FW, in the Global protect section, it does not allow you to enter the IP or the Vsys.

Alpalo — Thu, 21 Jul 2022 07:11:15 GMT

I do not understand your comment. Sorry
Can you explain what you mean?

Re: We cannot export the metadata, when you are in the FW, in the Global protect section, it does not allow you to enter the IP or the Vsys.

Alpalo — Fri, 22 Jul 2022 05:39:18 GMT

Hello, anybody with the same problem?

Can anybody helps me?

REgards

Re: We cannot export the metadata, when you are in the FW, in the Global protect section, it does not allow you to enter the IP or the Vsys.

aleksandar.astardzhiev — Fri, 22 Jul 2022 13:26:04 GMT

Hi @Alpalo ,

Unfortunately I don't have experience with vsys and haven't personally faced such problem.

However I was wondering - what brower are you using? Are you using any adblocker plugin with that browser? If yes, try to use different browser without any such extension installed.

Re: We cannot export the metadata, when you are in the FW, in the Global protect section, it does not allow you to enter the IP or the Vsys.

LACOUSTICS — Fri, 22 Jul 2022 14:03:24 GMT

Hi;
It's maybe related to your version, you should be in 8 or 9 version I think.
It's working for me (I'm on 10.1.6)