topic Re: Unable to change password on LocalDB user, when added to AuthProfile in General Topics

Unable to change password on LocalDB user, when added to AuthProfile

TorokAdam — Wed, 10 Aug 2022 14:21:49 GMT

Hi People!

I'm using PanOS 10.2.2 on a PA-440. I have created a few LocalDB users and added them to a group. Then i've created an authentication profile and added this group to the allow list (also tried with "all"). Since these local users are also the fw administrators, i've created the same users under Device/Administrators and linked the appropriate Authentication Profile to them. After this, the administrators are unable to change their passwords on the Device/Local users page with the error message:

"Admin user "USERNAME" is defined with authentication profile, cannot set password"

The same error message pops up when i try to change the password in CLI. I am unable to change the Auth Profile to none on the Administrator page with the samme error message. Workaround is creating user, change pw and then add it to Auth Profile.

I have the same setup working on another PA-440 but with PanOS 10.1.x

Could you guys advise? I haven't found this on the support portal under 10.2.2 known issues.

Re: Unable to change password on LocalDB user, when added to AuthProfile

kiwi — Thu, 11 Aug 2022 13:37:05 GMT

Hi @TorokAdam ,

I'm experiencing the same thing.

The problem isn't there on PAN-OS 10.1 but the error pops up on PAN-OS 10.2

Please check with TAC to confirm if this is a bug or an expected 'improvement'.

Cheers,

-Kiwi.

Re: Unable to change password on LocalDB user, when added to AuthProfile

TorokAdam — Wed, 17 Aug 2022 10:35:29 GMT

Thanks @kiwi !

Sorry for the late answer, i was on holidays. We have opened a case on TAC, they are investigating. Will come back with the results later 🙂

Re: Unable to change password on LocalDB user, when added to AuthProfile

TorokAdam — Fri, 30 Sep 2022 07:44:09 GMT

It seems finally TAC recognized the problem and told us they will fix it in an upcoming release. (not today's it seems)

Re: Unable to change password on LocalDB user, when added to AuthProfile

MP18 — Thu, 02 Mar 2023 15:54:45 GMT

@TorokAdam

As per PA the fix is in

10.2.4 (tentative 3/16/23), 11.0.1 (tentative: 3/30/23), 10.1.10 (tentative mid-April)

Regards

Mahesh