topic Re: 10.0.10 code bug? LDAP auth server is up !!! in General Topics

10.0.10 code bug? LDAP auth server is up !!!

jmurphy — Thu, 21 Apr 2022 13:47:20 GMT

Since upgrading to 10.0.10, we've been getting system medium severity messages on our active firewalls that "LDAP auth server xxxx.xxx.xxx is up !!!". We never receive a down message though. We're not experiencing any issues with LDAP which makes me think this is a bug false alert.

Is anyone else experiencing this?

Re: 10.0.10 code bug? LDAP auth server is up !!!

EverMendez — Mon, 15 Aug 2022 22:21:21 GMT

I have the same message with version 10.0.10 but i did can't fix .😪.

Re: 10.0.10 code bug? LDAP auth server is up !!!

BPry — Tue, 16 Aug 2022 02:02:43 GMT

@EverMendez,

If you're still running 10.0.10 I would recommend upgrading to 10.0.11. I recall this issue requiring a temporary change to the filter for our log-settings, but I don't recall that exception needing to stay around after installing 10.0.11. I'd highly recommend that you upgrade from 10.0 however since that code branch has hit end-of-life and isn't getting any further development.

Re: 10.0.10 code bug? LDAP auth server is up !!!

EverMendez — Wed, 17 Aug 2022 16:25:48 GMT

Thanks for your recomendation. I will schedule the upgrade.

Regards,

Re: 10.0.10 code bug? LDAP auth server is up !!!

RVizcarra — Mon, 26 Jun 2023 09:29:49 GMT

Hello everyone! Has this issue been resolved? I am running 10.2.4-h2 but I experienced this error message, Please help

Re: 10.0.10 code bug? LDAP auth server is up !!!

rlarose — Mon, 23 Oct 2023 19:05:08 GMT

Likewise, seeing this on my panorama 10.2.5

Re: 10.0.10 code bug? LDAP auth server is up !!!

TonyDeHart — Tue, 24 Oct 2023 19:57:29 GMT

I had a brief conversation about this and was under the impression it would be fixed in 10.2.5 when we updated but I've also having the same log entries repeatedly. I don't have any news on when this will get fixed as I didn't have an official ticket open for it.

Re: 10.0.10 code bug? LDAP auth server is up !!!

rlarose — Wed, 25 Oct 2023 14:58:17 GMT

Conversation w/ whom -- PAN support folks? Did they provide any info on what is causing it? Is it a totally bogus message or is something untoward going on?

I can confirm we are seeing the log messages in 10.2.5.

Re: 10.0.10 code bug? LDAP auth server is up !!!

TonyDeHart — Wed, 25 Oct 2023 15:07:22 GMT

It was with PAN support. I was told it can be ignored and is nothing to worry about. We get logs forwarded to us via email and I had to exclude this because of its frequency.

Re: 10.0.10 code bug? LDAP auth server is up !!!

rlarose — Tue, 31 Oct 2023 17:54:38 GMT

It's showing up now as a known issue for 10.2.5:

https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-5-known-and-addressed-issues/pan-os-10-2-5-known-issues

PAN-222418 The firewall intermittently records a reconnection message to the authentication server as an error, even if no disconnection occurs.

Re: 10.0.10 code bug? LDAP auth server is up !!!

CANMAO — Mon, 13 May 2024 12:52:19 GMT

I also have this problem on a 10.2.8-h3 440.

Support said that 10.2.8 resolved this issue.

For now we are filtering email alerts

Re: 10.0.10 code bug? LDAP auth server is up !!!

rlarose — Wed, 15 May 2024 19:20:29 GMT

It's listed in the 10.2.8 release notes as fixed. Have you let them know?

Re: 10.0.10 code bug? LDAP auth server is up !!!

Lance — Thu, 16 May 2024 05:37:42 GMT

Good Day,

We are running 11.1.2-h3 and we no longer getting this error message