Support Portal - Not Able to Select the Asset

SatheeshAnirudhan — Mon, 22 Aug 2022 09:10:33 GMT

Hello,

I'm Support Portal Page >Support Cases >Get Help in that can't able select the assets

Find Asset Tenant ID/ Serial

We can find our device with serial number ; we can't able to select the particular device .

Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended.

Re: Support Portal - Not Able to Select the Asset

kiwi — Mon, 22 Aug 2022 10:30:36 GMT

Hi @SatheeshAnirudhan ,

It seems that you have backline support so this is expected.

Please reach out to your ASC (Authorized Support Center) to open a support case or give you visibility over your assets.

Best,

-Kiwi.

topic Re: Support Portal - Not Able to Select the Asset in General Topics

Support Portal - Not Able to Select the Asset

Re: Support Portal - Not Able to Select the Asset