topic Re: IPSec tunnel slowness issue in General Topics

IPSec tunnel slowness issue

tamilvanan — Wed, 20 Jul 2022 15:35:23 GMT

Hi Folks,

We had recently configured an IPSec tunnel between the PA and the Cisco Meraki firewall.

The PA firewall is located in India and the Cisco firewall is located in USA.

We are trying to upload an file from an Linux host located behind the PA firewall to an server located behind the Cisco firewall using wget http option from linux machine.

While uploading we are getting an speed of only 200 kbps. Our ISP bandwidth is 200 Mbps.

Upon taking global counter we could see that the firewall is dropping the packet with the below counter

tcp_drop_packet 2 0 warn tcp pktproc packets dropped because of failure in tcp reassembly
tcp_exceed_flow_seg_limit 2 0 warn tcp resource packets dropped due to the limitation on tcp out-of-order queue size

We had changed the MTU on the tunnel interface but no luck. After allowing the out-of-order TCP packets using the below command the speed had increased an bit.

> config
# set deviceconfig setting tcp bypass-exceed-oo-queue <yes|no>
# commit

https://knowledgebase.paloaltonetworks.com/kcSArticleDetail?id=kA10g000000ClWK

Is this an issue with the firewall or issue with the host.

Thanks in advance.

Re: IPSec tunnel slowness issue

OtakarKlier — Wed, 20 Jul 2022 18:07:23 GMT

Hello,

Was the MTU changed on both sides of the tunnel?

Regards,

Re: IPSec tunnel slowness issue

tamilvanan — Thu, 21 Jul 2022 05:54:04 GMT

Hi @OtakarKlier

Yes we had tried to ping the server on the peer end with the do-not fragment bit enabled and configured the supported MTU value on both side of the tunnel interfaces.

Re: IPSec tunnel slowness issue

BPry — Thu, 21 Jul 2022 22:23:40 GMT

@tamilvanan,

How stable of a connection do you have between sites outside of the tunnel? If your getting so many out of order packets that it's causing issues and the MTU is correct, are you experiencing a larger amount of packet loss between the two nodes themselves?

Re: IPSec tunnel slowness issue

tamilvanan — Tue, 23 Aug 2022 09:07:38 GMT

Hi Folks,

We are having only two ISP each with 100 Mbps bandwidth each. We are using only one ISP interface as primary. Upon checking the below command we had identified the throughput is measuring upto 130-150 Mbps.

> show system statistics session

After load-balancing the traffic between two ISP's the upload/download speed via the tunnel interface had increased.