topic Re: Error while disabling tunnel. in General Topics

Error while disabling tunnel.

Jimmy20 — Mon, 07 Sep 2020 15:03:48 GMT

Hi All,

We are running PA with firmware 9.0.4

Getting errors while "disabling" not required/unsed IPSec tunnel.

Error: tunnel interface tunnel.50 encap interface is not set.

Error: parse tunnel member failed.

Error: error parse qos tunnel group

Error: error parse tunnel-traffic group list

Error: alloc obj iterator failed

Error: QoS configuration error.

(Module: device)

Commit Failed.

however one more tunnel (eg: tunnel.60)we can successfully disabled.

- IKE gateway of both tunnels (tun.50 and tun.60) are diferent.

- Both tunnels sharing share IPSec crypto & IKE crypto.

please help for reason and solution.

Re: Error while disabling tunnel.

BPry — Tue, 08 Sep 2020 02:06:03 GMT

@Jimmy20,

I'm hoping that you meant 9.1.4 and not 9.0.4, if not you should really consider updating to the latest supported maintenance release as you're multiple versions behind at this point.

I'm assuming that you are more comfortable with the GUI; enter tunnel.50 in the search box and verify that you aren't referencing tunnel.50 in the rest of your configuration, because it sounds like you are. You can otherwise export the running-config.xml and simply search for tunnel.50 and verify that you don't have it referenced and if you do remove it.

Re: Error while disabling tunnel.

Wilian1984 — Tue, 23 Aug 2022 19:12:34 GMT

Hello Guys,

I have the same problem. What did you do to resolve this?

Error: tunnel interface tunnel.17encap interface is not set.

Error: parse tunnel member failed.

Error: error parse qos tunnel group

Error: error parse tunnel-traffic group list

Error: alloc obj iterator failed

Error: QoS configuration error.

(Module: device)

Commit Failed.

Re: Error while disabling tunnel.

PavelK — Tue, 23 Aug 2022 21:56:39 GMT

Hello @Wilian1984

it looks like that QoS is preventing you to disable ipsec tunnel. Could you navigate to: Network > QoS, then select the interface that is used to build ipsec tunnel (untrust), then navigate to Tunneled Traffic and remove "tunnel.17", then you should be able to disable it from: IKE Gateways and IPSec Tunnels and commit.

Kind Regards

Pavel