topic Re: I can't change password for Active Directory in VPN with Client Palo Alto (Global Protect 6.0.3), PAN-OS 10.2.2-h2 and RADUS Server Windows 2019. in General Topics

I can't change password for Active Directory in VPN with Client Palo Alto (Global Protect 6.0.3), PAN-OS 10.2.2-h2 and RADUS Server Windows 2019.

CLAYTON_SF — Fri, 02 Sep 2022 19:36:41 GMT

Hello for all,

I'm with problem in Palo Alto Firewall Model 3260 with PAN-OS 10.2.2-h2. One week ago, I had a Firewall with PAN-OS 10.0.8-h4 and in this version I change my password of Active Directory in VPN with Global Protect (Global Protect 6.0, 6.0.3, etc....), but now! I have a Firewall with PAN-OS 10.2.2-h2, and in this version a can´t change my expired password Active Directory. Can you help me with this problem? Has anynone seen this problem?

I have Firewall Palo Alto version 3260 with PAN-OS 10.2.2-h2 and Two RADIUS Server with Windows Server 2019 and I use Global Protect version 6.0.3.

In the RADIUS Server Windows 2019 and Global Protect no chage were made.

PS.: When my password expires and I try change the password a received the message "Your password has expired and must be changed". Then I put the new password and received the same message....."Your password expired and must be changed......Picture for this message in attached.

Thanks for all....

Re: I can't change password for Active Directory in VPN with Client Palo Alto (Global Protect 6.0.3), PAN-OS 10.2.2-h2 and RADUS Server Windows 2019.

OtakarKlier — Tue, 06 Sep 2022 19:07:17 GMT

Hello,

I would suggest opening a support case as this could be a bug in the code.

Regards,

Re: I can't change password for Active Directory in VPN with Client Palo Alto (Global Protect 6.0.3), PAN-OS 10.2.2-h2 and RADUS Server Windows 2019.

CLAYTON_SF — Mon, 10 Oct 2022 23:10:36 GMT

Hello, for ALL,

I just correct this with update PAN-OS for 10.2.3, now I change password correctley.

Thanks for all,