topic Re: Secondary IPSec tunnel with Prisma Access always down. in General Topics

Secondary IPSec tunnel with Prisma Access always down.

Carracido — Fri, 02 Sep 2022 11:14:10 GMT

Dear community!

I have a dual S2S VPN configuration with Prisma Access with static route path-monitoring as well as tunnel monitoring.

The secondary tunnel is always down, only comes up when primary goes down. Do you know if this is expected behavior?

Thanks in advance!!

Re: Secondary IPSec tunnel with Prisma Access always down.

reaper — Thu, 08 Sep 2022 11:30:46 GMT

This is how the secondary WAN connection behaves in prisma access

Re: Secondary IPSec tunnel with Prisma Access always down.

Carracido — Thu, 08 Sep 2022 17:26:02 GMT

Hi @reaper ,

Many thanks for your answer.

This also would be my first thought. The weird thing is that we have another location with exactly the same configuration and both tunnels primary and secondary are UP. Any idea why?

Thank you in advance!

Re: Secondary IPSec tunnel with Prisma Access always down.

DickyAnggara — Mon, 03 Mar 2025 09:19:36 GMT

Are both of your tunnels up?