topic User ID agent showing access denied after microsoft update on the DC in General Topics

User ID agent showing access denied after microsoft update on the DC

janelle.provine — Tue, 20 Sep 2022 13:20:06 GMT

User ID agent showing access denied after microsoft update on the DC and I nothing I have tried has fixed it

Re: User ID agent showing access denied after microsoft update on the DC

TomYoung — Tue, 20 Sep 2022 17:25:08 GMT

Are you using agentless User-ID? If so, you may be running into this issue -> https://live.paloaltonetworks.com/t5/general-topics/user-identification-and-winrm-on-http/m-p/481674. Please also note the edits I added later.

Thanks,

Tom

Re: User ID agent showing access denied after microsoft update on the DC

janelle.provine — Tue, 20 Sep 2022 21:11:25 GMT

@Tom No we are using the agent

Re: User ID agent showing access denied after microsoft update on the DC

janelle.provine — Tue, 20 Sep 2022 21:35:07 GMT

@TomYoung

But even with the agent it does not work is there a fix? Do you have to roll back the patch or do the reg hack does that really work?

Re: User ID agent showing access denied after microsoft update on the DC

TomYoung — Thu, 22 Sep 2022 23:09:30 GMT

Hi @janelle.provine ,

I do not know of the same issue with the agent. To verify, I would look in the Windows Event Viewer security logs and see if there is an authentication error for you AD account you use with the agent.

Thanks,

Tom