topic Re: Context switch Panorama in General Topics

Context switch Panorama

Param_Upadhyay — Mon, 26 Sep 2022 20:32:05 GMT

After we upgraded our Panorama from 10.0.3 to (10.2.2-h2), our Context Switch from Panorama to firewalls doesn't work.

We see this blank screen attached below. The firewalls are running on 9.1.8 and 9.1.9.

Also while we logged in we saw a warning stating that Minimum resource requirements are not met in Panorama. Min 16 CPU and Min Mem 32G are required to perform its functionality. Please upgrade the resources for better performance. Available CPU 8 Avail Mem 16 GB on Panorama.

Is this Context switch issue related to CPU and memory or is it due to some other reason?

Re: Context switch Panorama

JayGolf — Mon, 26 Sep 2022 23:30:01 GMT

Hi @Param_Upadhyay ,

Please take a look at the link regarding restarting the mgmt server process.

Additionally, I would ensure Panorama is installed on an image that has at least the recommended resources.

Re: Context switch Panorama

Param_Upadhyay — Tue, 27 Sep 2022 16:00:13 GMT

Hi Jay,

We tried to restart the management server process too, as well as added more resources to meet the recommended resources requirement, but the issue persists.

We also found this:

PAN-189206

This issue is now resolved. See PAN-OS 10.2.1 Addressed Issues

Device Group and Template administrator roles don't support a context switch between the Panorama and firewall web interface.

Workaround: Use a Superuser or Panorama administrator role to context switch.

We have our Panorama on 10.2.2 -h2 and also we tried to login via admin but the issue still persists.

Re: Context switch Panorama

Param_Upadhyay — Wed, 28 Sep 2022 17:17:01 GMT

We upgraded the firewalls to 10.2.1 and the context switch started working.

Re: Context switch Panorama

Yuvaraj.Karvekar — Sun, 26 Feb 2023 15:02:04 GMT

Hi All,

I upgraded the panorama to 10.2.3-h2 , and my firewalls are running 9.1.5

I do see the blank screen while device context switch from panorama .

Any suggession please ? ..

Re: Context switch Panorama

peppywoll — Tue, 07 Mar 2023 20:39:04 GMT

I have the same problem after an upgrade to 10.2.3-h2.

Re: Context switch Panorama

radiprm — Mon, 21 Aug 2023 05:51:42 GMT

Hi I have same problem in my customer.
Panorama using version 10.2.4-h4 and managed device with version 9.1.6.

We test the device upgraded version to 9.1.16 and context switch working normally.

Any documentation or known issue about this?

Re: Context switch Panorama

Ridwaan — Wed, 20 Dec 2023 20:58:40 GMT

Hi there

The fix would be to use a different browser or clear your browsing cache .