Global protect disconnecting every 15 minutes after the panos upgrade from 10.1.5 to 10.1.6-H6

Poojadesai — Thu, 29 Sep 2022 08:28:06 GMT

Kindly find the gp logs below seeing socket closed after waking up from modern standby. All the users irrespective of any gp versions are facing this issue, Any help in this regards will be appreciated:

Pasting pangps logs below:

P5164-T31512)Debug( 372): 09/22/22 12:46:48:164 wsc-autodetect is enabled
(P5164-T31512)Debug( 421): 09/22/22 12:46:48:164 CheckWsc
(P5164-T31512)Debug( 447): 09/22/22 12:46:48:164 CheckWsc is called.
(P5164-T31512)Debug( 461): 09/22/22 12:46:48:166 WscCallback: health state change not detected. Ignore this one.
(P5164-T5168)Info ( 397): 09/22/22 13:04:07:265 Received powersetting change event
(P5164-T5168)Debug(15355): 09/22/22 13:04:07:265 Modern standby
(P5164-T5168)Info ( 397): 09/22/22 13:04:22:207 Received powersetting change event
(P5164-T5168)Debug(15364): 09/22/22 13:04:22:207 Wakeup from modern standby
(P5164-T25444)Info ( 147): 09/22/22 13:05:34:923 VPN: socket was closed
P5164-T31512)Debug( 372): 09/22/22 12:46:48:164 wsc-autodetect is enabled
(P5164-T31512)Debug( 421): 09/22/22 12:46:48:164 CheckWsc(P5164-T31512)Debug( 447): 09/22/22 12:46:48:164 CheckWsc is called.
(P5164-T31512)Debug( 461): 09/22/22 12:46:48:166 WscCallback: health state change not detected. Ignore this one.
(P5164-T5168)Info ( 397): 09/22/22 13:04:07:265 Received powersetting change event
(P5164-T5168)Debug(15355): 09/22/22 13:04:07:265 Modern standby
(P5164-T5168)Info ( 397): 09/22/22 13:04:22:207 Received powersetting change event
(P5164-T5168)Debug(15364): 09/22/22 13:04:22:207 Wakeup from modern standby
(P5164-T25444)Info ( 147): 09/22/22 13:05:34:923 VPN: socket was closed

Re: Global protect disconnecting every 15 minutes after the panos upgrade from 10.1.5 to 10.1.6-H6

BPry — Fri, 30 Sep 2022 15:06:34 GMT

@Poojadesai,

Your logs are indicating a modern standby event on the machine, which wouldn't be tied to the PAN-OS upgrade at all. While you could have gotten the inactivity timeout bug with the upgrade, that wouldn't show up in the client logs like this. It kind of looks like your correlating a change that at first glance doesn't at all appear to be connected. The agent is picking up a powersetting change event when you go into modern standby.

topic Global protect disconnecting every 15 minutes after the panos upgrade from 10.1.5 to 10.1.6-H6 in General Topics

Global protect disconnecting every 15 minutes after the panos upgrade from 10.1.5 to 10.1.6-H6

Re: Global protect disconnecting every 15 minutes after the panos upgrade from 10.1.5 to 10.1.6-H6