topic Re: Data Filtiring logs not Show on GUI in General Topics

Data Filtiring logs not Show on GUI

RovshanRajabli — Wed, 26 Oct 2022 06:29:07 GMT

I got a problem with showing logs. In past I got problems with threat and data filtering logs, they are simply not showing on the monitor tab.

I clean some space from the disc and upgrade pan-os to next version, threat logs start working, but still no data filtering. This problem is on 2 VM firewalls.

I cheack root partition (30 percent available)

I search for something (know\unknown issues), but nothing.

On GUI when I choose the data filtering tab, not showing and just still lopping for an update.

Little fact, when i add a widget ot my dashboard (data filtering widget), in that widget I can see all last logs.

Do anyone got same problem?

#vmfirewall #logs #datafiltering

Re: Data Filtiring logs not Show on GUI

kiwi — Wed, 26 Oct 2022 12:01:29 GMT

Hi @RovshanRajabli ,

Can you confirm which PAN-OS version and hardware you're running ?

I've seen this issue after upgrades to 10.x PAN-OS and was related to an indexable field change in logdb.

If you are experiencing this exact issue then I recommend reaching out to support as they might have to root into the device to resolve this.

Kind regards,

-Kiwi.

Re: Data Filtiring logs not Show on GUI

RovshanRajabli — Wed, 26 Oct 2022 12:07:48 GMT

Dear Kiwi, thank you for your reply.

We got 10.1.5-h1 Panos on the PA-500 firewall. About when I mention it, as I say, we got 10.1.5 h1 with not working threat and data filtering, then we just start to upgrade Pan-OS to 10.1.6 h6. The result is, we start to see threat logs on the monitor tab, but no data filtering logs.