Possible to have a web page presented for webistes where SSL decryption Doesnt work?

roma — Thu, 27 Oct 2022 19:09:21 GMT

Hi All,

We use SSL inspection and sometimes we have to add websites to a custom url category for non inspection so the webpage can become visible. Is there an option to have the user presented with a webpage so IT staff will know that it's ssl inspection that is not allowing the webpage to be viewed? I've looked but couldn't find any.

Usually when an application (cloud based or a website) is having issues I have to check the firewall logs in decryption to see if it's SSL inspection issue. It would be much easier if the firewall could just present a page to the user that I could see and know right anyway its an ssl inspection issue, instead of going through logs etc.

Thanks!

Re: Possible to have a web page presented for webistes where SSL decryption Doesnt work?

BPry — Thu, 27 Oct 2022 22:11:45 GMT

@roma,

You won't find a capability to do this on the firewall, and fundamentally I'm not really sure how such a feature would actually function. I don't think the firewall would be able to actually service a redirect to get the client to the response page in the event it fails to decrypt a page for some reason.

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Possible to have a web page presented for webistes where SSL decryption Doesnt work?

Re: Possible to have a web page presented for webistes where SSL decryption Doesnt work?