Global protect welcome page appears multiple time in an hour or so

sharink — Thu, 27 Oct 2022 11:43:25 GMT

I have listed two issues with the GP

1. Since I upgrade GP client to 6.0.3 welcome page appears multiple times in an hour or so. Please suggest if any solution

2. Also there is no GP client version yet which can fix the "Sophos AV date capture in HIP check from client machine". As per TAC it will be fix in next version 6.0.4.

Re: Global protect welcome page appears multiple time in an hour or so

BPry — Thu, 27 Oct 2022 22:41:39 GMT

@sharink,

6.0.4 was just released, so read through the release notes and you may be in luck. As for the welcome page appearing, I'd look at the client logs and see if they aren't disconnecting and reconnecting after a set period. Can say we've been on 6.0.3 since shortly after it was released and I haven't had a single complaint of the welcome page popping up unexpectedly across 10,000s of installs. If you don't have access to the client logs off-hand you should also be able this on the firewall in the GlobalProtect logs.

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Global protect welcome page appears multiple time in an hour or so

Re: Global protect welcome page appears multiple time in an hour or so