topic Re: HA2 down in General Topics

HA2 down

RovshanRajabli — Fri, 18 Nov 2022 08:46:47 GMT

Colleagues, greetings.

I got HA pair, a\p. The model of the devices are 3220. Both working on 9.1.0 PAN-OS versions without any problems.

BUT! When I want to upgrade them, for example to 10.0.0, I face problems with HA2 links (HA2 and HA2 backup) being down.

The scenario is when I upgrade my passive node, so my active(suspend) is 9.1.1 and my passive is 10.0.0, I saw that HA2 links down.

Does somebody face that issue? I can show some logs from CLI if needed.

Thank you, team!

#3220 #HA2 #upgrade #general #High-availability

Re: HA2 down

JayGolf — Fri, 18 Nov 2022 18:40:53 GMT

Hi @RovshanRajabli ,

It would be best to monitor HA links once both firewalls are upgraded to the same code base. When both firewalls are on 10.0, does HA-2 still show down?

Re: HA2 down

RovshanRajabli — Sat, 19 Nov 2022 17:27:50 GMT

Hi Dear JayGolf,

I can't do that, I know the best thing to do, is to upgrade both HA, but, I can't cause of some reasons.