topic Re: Disable IoT Feature in General Topics

Disable IoT Feature

DennyChanditya — Sun, 20 Nov 2022 04:29:28 GMT

Hello All,

is there any way to disable IoT Feature? we dont have any IoT License or using it in our production.

We using PA-3260 with PANOS 10.2.2-h2.

and the problem is, we keep getting this log in our system log. and we dont allow that connection in our system.

Thanks,

Denny

Re: Disable IoT Feature

BPry — Mon, 21 Nov 2022 20:53:30 GMT

@DennyChanditya,

Just so you're aware, the actual URL that you're attempting to connect to is the App-ID Cloud Engine (ACE). It's not specific to IoT licenses. If you go to Device -> Setup -> ACE you'll find an option to 'Disbale App-ID Cloud Engine' that you'll want to toggle if you don't want your firewall to reach out to that URL.

Re: Disable IoT Feature

DennyChanditya — Tue, 22 Nov 2022 02:42:52 GMT

Hello BPry

I was check the ACE option, it was not checked before. so i disable by check the option like pic below.

This option just only affect the connection to ACE only right? i afraid it will impact to other feature.

Re: Disable IoT Feature

BPry — Tue, 22 Nov 2022 13:38:56 GMT

@DennyChanditya,

That option only affects ACE, it won't have impact on anything else.

Re: Disable IoT Feature

DennyChanditya — Fri, 25 Nov 2022 01:59:47 GMT

okay, thanks BPry

Re: Disable IoT Feature

Alpalo — Thu, 29 Feb 2024 14:57:56 GMT

I have the same problem but this solution not working for me 😞 Any other idea?

Re: Disable IoT Feature

Stiffler — Thu, 21 Mar 2024 16:24:02 GMT

I have same connection error and i disabled the App-ID CLoud Engine, but the firewall still tries to connect to those URLs, so still having same alerts. Why?