https://live.paloaltonetworks.com/t5/general-topics/unable-to-create-case/m-p/522774#M108286 <P>Hi <a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/259909">@Abdulahmohamm</a> ,</P> <P>&nbsp;</P> <P>I don't see any entitlements linked to your email address.&nbsp;</P> <P>I'd recommend reaching out to your account team.</P> <P>&nbsp;</P> <P>Kind regards,</P> <P>-Kiwi.</P> <DIV id="ConnectiveDocSignExtentionInstalled" data-extension-version="1.0.4">&nbsp;</DIV> Tue, 29 Nov 2022 20:09:14 GMT kiwi 2022-11-29T20:09:14Z https://live.paloaltonetworks.com/t5/general-topics/unable-to-create-case/m-p/522772#M108285 <P>I am able to login into my PaloAlto account. however not able to add any cases or do any changes on the account.&nbsp;</P> Tue, 29 Nov 2022 19:01:28 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-create-case/m-p/522772#M108285 Abdulahmohamm 2022-11-29T19:01:28Z https://live.paloaltonetworks.com/t5/general-topics/unable-to-create-case/m-p/522774#M108286 <P>Hi <a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/259909">@Abdulahmohamm</a> ,</P> <P>&nbsp;</P> <P>I don't see any entitlements linked to your email address.&nbsp;</P> <P>I'd recommend reaching out to your account team.</P> <P>&nbsp;</P> <P>Kind regards,</P> <P>-Kiwi.</P> <DIV id="ConnectiveDocSignExtentionInstalled" data-extension-version="1.0.4">&nbsp;</DIV> Tue, 29 Nov 2022 20:09:14 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-create-case/m-p/522774#M108286 kiwi 2022-11-29T20:09:14Z