topic Re: compatibility error while installing cortex xdr agent in windows 7 ver 6.1 in General Topics

compatibility error while installing cortex xdr agent in windows 7 ver 6.1

NitinYadav — Fri, 16 Dec 2022 09:00:49 GMT

While installing cortex agent in windows 7 ver 6.1 getting compatibility error

Checked windows 7 version was 6.1 64bit operating system

Checked all the windows patches

checked .Net Framework is enabled

have tried installing older version as well as new but still getting same error.

Any solutions for these

kiwi — Fri, 16 Dec 2022 11:05:10 GMT

Please check the compatibility matrix for windows 7.

From the looks of it only versions 7.9-CE, 7.9, 7.8, 7.6, 7.5-CE and 5.0 are supported.

Kind regards,

-Kiwi.

NitinYadav — Tue, 20 Dec 2022 08:03:13 GMT

Have check and try all agent which is supporting window 7 but still i am getting

compatibility error while installing cortex xdr agent in windows 7 ver 6.1.