topic Unable to access KB, Support Cases, etc. in General Topics https://live.paloaltonetworks.com/t5/general-topics/unable-to-access-kb-support-cases-etc/m-p/524402#M108503 <P>I get SSO errors whenever I try to go to any PaloAlto site besides Live and support.paloaltonetworks.com.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mchurch_0-1671214775422.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/46217i195F61F29D124057/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="mchurch_0-1671214775422.png" alt="mchurch_0-1671214775422.png" /></span></P> <P>&nbsp;</P> <P>I went to open a ticket to have the problem solved, but I am unable to do so due to an SSO error.</P> <P>&nbsp;</P> <P>How am I supposed to go about getting support for this?</P> Fri, 16 Dec 2022 18:20:38 GMT mchurch 2022-12-16T18:20:38Z Unable to access KB, Support Cases, etc. https://live.paloaltonetworks.com/t5/general-topics/unable-to-access-kb-support-cases-etc/m-p/524402#M108503 <P>I get SSO errors whenever I try to go to any PaloAlto site besides Live and support.paloaltonetworks.com.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mchurch_0-1671214775422.png" style="width: 400px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/46217i195F61F29D124057/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="mchurch_0-1671214775422.png" alt="mchurch_0-1671214775422.png" /></span></P> <P>&nbsp;</P> <P>I went to open a ticket to have the problem solved, but I am unable to do so due to an SSO error.</P> <P>&nbsp;</P> <P>How am I supposed to go about getting support for this?</P> Fri, 16 Dec 2022 18:20:38 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-access-kb-support-cases-etc/m-p/524402#M108503 mchurch 2022-12-16T18:20:38Z Re: Unable to access KB, Support Cases, etc. https://live.paloaltonetworks.com/t5/general-topics/unable-to-access-kb-support-cases-etc/m-p/524423#M108505 <P>Call to Palo support and they will fix the SSO issue.</P> <P>You can find number here&nbsp;<A href="https://www.paloaltonetworks.com/company/contact-support" target="_blank">https://www.paloaltonetworks.com/company/contact-support</A></P> Sat, 17 Dec 2022 19:54:30 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-access-kb-support-cases-etc/m-p/524423#M108505 Raido_Rattameister 2022-12-17T19:54:30Z