topic Re: Globalprotect vpn prompting user principal name (upn) instead of domain-name/userid format and not connecting. in General Topics

Globalprotect vpn prompting user principal name (upn) instead of domain-name/userid format and not connecting.

gurjarn — Mon, 16 Jan 2023 18:08:17 GMT

Globalprotect vpn prompting user principal name (upn) instead of domain-name/userid format and not connecting.

Client os version: Windows 10 version 21H1 (or 21H2)

No changes done on FW...

nikoolayy1 — Mon, 16 Jan 2023 21:12:38 GMT

If I seen this question many time and a fast google will give you the answer as many have asked this and Palo Alto has great articles 🙂

gurjarn — Tue, 17 Jan 2023 02:24:36 GMT

Thanks for response. This was a working setup for a long time and nothing was changed on the PA/GP side.

gurjarn — Tue, 17 Jan 2023 17:20:00 GMT

Changed the PA FW GP authentication profile username attribute to: samaccountname and earlier it was username

viola it worked. Azure AD in backend.