topic Re: asset management in General Topics

asset management

systemadminvpk — Fri, 24 May 2019 17:10:17 GMT

Hi,

Does anyone know how you can remove an asset (PA-200 ) from your account ( unregister a device )

I like to remove the devices from my account that I don't use anymore.

kind regards

Frederik

Re: asset management

BPry — Fri, 24 May 2019 17:43:36 GMT

@systemadminvpk,

This might be a question for your Account Manager and seeing if it's something that they can do. I honestly have no idea if they can, or if you would need to open a support ticket to get it removed.

You could also utilize Device Tags to help filter your asset list if you have a longer list, that might take care of your needs.

Re: asset management

NCi_Rmusick — Wed, 18 Jan 2023 18:32:35 GMT

I know this is an older post ... but were you able to get the Assets Removed ... ?

Re: asset management

BPry — Thu, 19 Jan 2023 17:30:03 GMT

@NCi_Rmusick,

Old post, but I've actually gone through this process now. You need to open up a case and select Admin as the product category, and then simply let them know the serials that you want to remove. There's not a way for customers to do this themselves, but PAN will do it on the backend so you don't have to deal with a bunch of assets that aren't in service anymore.