topic Re: SAML login remove lock (superuser?) in General Topics

SAML login remove lock (superuser?)

AaronAxvig — Fri, 27 Jan 2023 20:29:18 GMT

When I am logged in via SAML, I noticed that I was not able to remove other users' locks. Seems like this may be because I am not a superuser? Is there any way to make a SAML-authed user be a superuser?

Re: SAML login remove lock (superuser?)

JayGolf — Tue, 31 Jan 2023 00:28:20 GMT

Hi @AaronAxvig ,

You can specify the administrator type as a superuser while using SAML as the authentication profile.

Re: SAML login remove lock (superuser?)

AaronAxvig — Thu, 02 Feb 2023 14:41:40 GMT

Thanks for the clue--I was able to configure the Admin Role setting in the Okta application setup (on Okta admin website) to be 'superuser' and that worked.

So superuser seems to be a "built-in" admin role that can be specified, besides the custom ones that can be configured in the Admin Roles settings.

Re: SAML login remove lock (superuser?)

D.Quintero — Thu, 02 May 2024 15:33:12 GMT

I can confirm that adding the attribute 'superuser' in Azure SAML corrected our issue as well. We were using 'Superuser' and not getting what we needed.

Re: SAML login remove lock (superuser?)

Q.Baylor — Wed, 02 Apr 2025 14:48:07 GMT

Can you go into detail about what you did in OKTA to get superuser privledges after login?