topic Re: GlobalProtect 6.0.5 doesn't detect Symantec endpoint protection HIP data in General Topics

GlobalProtect 6.0.5 doesn't detect Symantec endpoint protection HIP data

LAS — Wed, 15 Feb 2023 14:39:37 GMT

GP version (6.0.5) doesn't detect Symantec HIP data

on the client PanGPA.log:

on the server HIP match:

Rolled back to previous version (5.2.12) then it detected the HIP data

on the client PanGPA.log:

on the server HIP match:

is this a bug in GlobalProtect 6.0.5 ?

Re: GlobalProtect 6.0.5 doesn't detect Symantec endpoint protection HIP data

BPry — Wed, 15 Feb 2023 20:18:31 GMT

@LAS,

I don't use Symantec to validate this, but they made a couple fixes for Symantec products in 6.0.5 when it comes to polling protection status information. From your report it sounds like they managed to break definition detection. I'd report it to TAC so that they're aware it's broken, but it's likely a bug in the release.

Re: GlobalProtect 6.0.5 doesn't detect Symantec endpoint protection HIP data

LAS — Thu, 16 Feb 2023 09:39:01 GMT

Ok Thanks, will report it