topic Network Throughput Graphs are incoherent in PA-220 in General Topics

Network Throughput Graphs are incoherent in PA-220

O.ELHANCHI — Thu, 23 Feb 2023 10:38:05 GMT

Hi,

We are experiencing an issue with the PA-220 network graphs displayed in one of our sites.

We know that the router in front of the firewall delivers a 90 Mbps (Megabit per second) max throughput. This measure has been verified extensively.

However when trying to visualize the traffic received by our test machine from the firewall web GUI, we notice some extremely high values in the hundreds of MegaBytes.

This test machine is connected to the PA through a single NIC card, and the test consisted in a standard online bandwith test service.

For instance at 15:00, according to the graph below our machine would have received roughly 550 MBytes of data in 1 second ? That's just impossible ...

How am I supposed to read this graph and could there be an issue with the scale ?

This is the Network Monitor graph for the test machine : ( TBN that we get similar values when using the Ingress/Egress Interface Widget Graph from the ACC and filter using the same IP)

As a side comparison when we extract the bitrate graph associated with the interface used for internet communication on this firewall, from the Panorama we get something that is much more coherent :

Here we get a max throughput of roughly 9 MBytes which translates to 72 Mbps, it makes sens.

Any help on this matter would be greatly appreciated !

Thanks,

Re: Network Throughput Graphs are incoherent in PA-220

aleksandar.astardzhiev — Wed, 01 Mar 2023 11:31:17 GMT

Hi @O.ELHANCHI ,

Note the Network Monitor graph time scale - it is one hour. This graph doesn't present throughput, but rather accumulated volume of data for one hour related to this address. This should include downloaded and uploaded data for one hour.

So the proper way to read the graph is - "550MByes of data for 1hour"

You may found the following useful for determining the current throughput:

Graphic Traffic Monitoring for Interfaces - QoS Statistics - Knowledge Base - Palo Alto Networks

How to Check Throughput of Interfaces - Knowledge Base - Palo Alto Networks

Re: Network Throughput Graphs are incoherent in PA-220

O.ELHANCHI — Thu, 02 Mar 2023 14:46:42 GMT

@aleksandar.astardzhiev

Thank you very much for this excellent answer.

As we found the QoS real-time bandwidth graph extremely valuable, we went ahead and asked the Palo Alto support if it was possible to extract a 24 hour or more history of this graph, however, it seems like this feature hasn't been implemented in the PA-220 as of version 9.1.12-h3.

I wonder if you would happen to know more about this annex question ?

Re: Network Throughput Graphs are incoherent in PA-220

aleksandar.astardzhiev — Thu, 02 Mar 2023 21:30:50 GMT

Hi @O.ELHANCHI ,

Unfortunately I am not aware of any way to get the QoS graph for 24hour period.

You already have experience with the data that Panorama -> Managed Devices -> Health can provide.

Other option would be external SNMP monitoring system.