Collecting customer deployment information

shodgdon — Mon, 20 Mar 2023 20:40:32 GMT

Given I am a newbie to Palo, I am running through the PSE Strata Associate training and have seen this statement (or something like it) many times : using intelligence generated across many thousands of customer deployments.

This prompts a few questions:

1. What is being sent from these customer deployments for this analysis to be done ?

2. Is sending this information enabled by default, or does a customer have to explicitly allow this ? If this is enabled by default, how does a customer disable it ?

3. How does Palo anonymize this data, if you do at all ?

4. How would an air-gapped customer be able to take advantage of this intelligence, if at all ?

Cheers,
Scott

Re: Collecting customer deployment information

kiwi — Tue, 21 Mar 2023 09:35:47 GMT

Hi @shodgdon ,

Information on how information is captured, processed and stored by and within the different products can be found on the product privacy datasheets:

https://www.paloaltonetworks.com/resources/datasheets/product-privacy-datasheets

Kind regards,

-Kiwi.

topic Collecting customer deployment information in General Topics

Collecting customer deployment information

Re: Collecting customer deployment information