topic Server-Monitoring shows Authentication-failed or Connection refused error in General Topics

Server-Monitoring shows Authentication-failed or Connection refused error

Sujanya — Tue, 28 Mar 2023 13:31:29 GMT

We are using WinRM-HTTPS protocol in the Agentless User-ID configuration, when connecting to the Domain Controller(s) firewall is using the default port as 88. Palo-Alto firewall version is 10.2.3-h4 .

Server-Monitoring shows Authentication-failed or Connection refused error for all the Domain Controllers, but in 10.2.6.-h6 version we can at least see few of the domain controllers showing connected.

Kindly help us with the suggestion on the above.

Re: Server-Monitoring shows Authentication-failed or Connection refused error

kiwi — Wed, 29 Mar 2023 10:13:06 GMT

Hi @Sujanya ,

I'd start by enabling debug logging to get more verbose logging (see cli commands I posted in your other post).

Kind regards,

-Kiwi.

Re: Server-Monitoring shows Authentication-failed or Connection refused error

Sujanya — Mon, 17 Apr 2023 10:15:56 GMT

Hi @kiwi ,

Thanks for the response. I have raised TAC case and given the required logs. I will keep updated with the progress.

Re: Server-Monitoring shows Authentication-failed or Connection refused error

Arun_R — Fri, 07 Jul 2023 05:28:13 GMT

Hi guys,

Did we got a solution for Authentication failed error on server monitoring,

It will be really helpful if you update it @Sujanya 🙂

Re: Server-Monitoring shows Authentication-failed or Connection refused error

MikeCana — Mon, 13 May 2024 14:23:16 GMT

Hi Sujanya,

Is the problem fixed now? What did you do to resolve the issue? Thanks.