Palo alto license renewal.

inderjit21 — Mon, 03 Apr 2023 05:58:54 GMT

I have renewed license for Palo altos for another year. Expiration date is reflecting correctly on the support page but not on the

firewall under Device-Licenses . That is still showing old date. Its been atleast a week,I assume it should sync.

Or do we need to hit Retrieve license keys from license server after renewal to reflect dates on the firewall.

Re: Palo alto license renewal.

emr_1 — Mon, 03 Apr 2023 06:11:43 GMT

PAN device automatically fetch the latest license within 30 days before it expires, if your device has more than 30 days, it does not sync-up.
The timing which kicks sync-up process is at approximately 4am, you can see similar logs as below:
License for feature threat expired on YYYY/MM/DD

License for feature url-filtering expired on YYYY/MM/DD

At last, here is brief knowledge of renewal license:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClihCAC

topic Palo alto license renewal. in General Topics

Palo alto license renewal.

Re: Palo alto license renewal.