topic Palo Alto CSP Down in General Topics

Palo Alto CSP Down

JiaXiang — Wed, 05 Apr 2023 03:43:59 GMT

I go to support.paloaltonetworks.com I can access to the case I open but I cannot access to the case or open new case. It stuck in loading .

I tried with multiples browser and internet line also same issue. My colleagues have the same issue also

Re: Palo Alto CSP Down

JayGolf — Wed, 05 Apr 2023 04:06:59 GMT

Hi @JiaXiang ,

I am unable to access specific cases as well. I've reached out to an internal channel to see what is going on. I will let you know once I am able to view cases as well.

Thanks for your patience!

Re: Palo Alto CSP Down

JayGolf — Wed, 05 Apr 2023 17:41:16 GMT

Hi @JiaXiang ,

Are you still experiencing issues accessing cases?

Re: Palo Alto CSP Down

JiaXiang — Thu, 06 Apr 2023 00:53:29 GMT

Hi Jay,

No the issue resolved. I can access to CSP without any issue now.

Thank You