topic Re: User-id Agent Windows defender firewall issue in General Topics

User-id Agent Windows defender firewall issue

Strachf — Mon, 03 Apr 2023 01:03:11 GMT

We have the PA User-ID agent installed and configured on a Windows 2019 DC.

The problem arises when I enable the "Domain Networks" defender firewall the agent losses the connection to the PA firewall under "Connected devices" in the agent view. Disable the "Domain Networks" defender firewall and all is working fine.

I have added the PA User-ID agent "UaService.exe" in the outgoing and incoming firewall rules to be allowed but that has no effect.

Re: User-id Agent Windows defender firewall issue

reaper — Mon, 17 Apr 2023 10:45:51 GMT

try allowing inbound port 5007 (or a custom one if you've changed it in uidagent)

Re: User-id Agent Windows defender firewall issue

Alejandro_Hernandez — Thu, 08 Feb 2024 16:12:37 GMT

Hi @Strachf

I recommend to create a security rule in windows firewall allowing the port 5007, tcp and inbound direction