https://live.paloaltonetworks.com/t5/general-topics/where-can-i-find-an-old-cortex-macos-installer/m-p/539342#M110655 <P>Hi community.</P> <P>&nbsp;</P> <P>I need to know where I can find the installer of <EM>Cortex XDR&nbsp;7.8.0.2405 for Mac</EM> because I have some devices where that old Cortex version is stuck and I can't delete it successfully. Or, if you have another method that can remove that old version it would be great.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Thanks in advance.</P> <P>Jean Franco Martínez</P> Wed, 19 Apr 2023 10:48:14 GMT Corporate_IT 2023-04-19T10:48:14Z https://live.paloaltonetworks.com/t5/general-topics/where-can-i-find-an-old-cortex-macos-installer/m-p/539342#M110655 <P>Hi community.</P> <P>&nbsp;</P> <P>I need to know where I can find the installer of <EM>Cortex XDR&nbsp;7.8.0.2405 for Mac</EM> because I have some devices where that old Cortex version is stuck and I can't delete it successfully. Or, if you have another method that can remove that old version it would be great.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Thanks in advance.</P> <P>Jean Franco Martínez</P> Wed, 19 Apr 2023 10:48:14 GMT https://live.paloaltonetworks.com/t5/general-topics/where-can-i-find-an-old-cortex-macos-installer/m-p/539342#M110655 Corporate_IT 2023-04-19T10:48:14Z https://live.paloaltonetworks.com/t5/general-topics/where-can-i-find-an-old-cortex-macos-installer/m-p/539450#M110668 <P><a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/286549">@Corporate_IT</a>,</P> <P>Contact TAC. They won't provide the old installer, but they will provide a cleaner that can remove the installation from the machine and allow you to re-install an updated version if required from a clean slate.&nbsp;</P> Thu, 20 Apr 2023 01:31:58 GMT https://live.paloaltonetworks.com/t5/general-topics/where-can-i-find-an-old-cortex-macos-installer/m-p/539450#M110668 BPry 2023-04-20T01:31:58Z