topic Re: How to disable cortex xdr on home computer in General Topics

How to disable cortex xdr on home computer

TilenG — Wed, 10 May 2023 15:59:20 GMT

Hi, cortex xdr was instaled on my computer and now i dont have acces to my network, i tried everything but i cant disable cortex.

can somebody help me to disable and uninstall this program?

kiwi — Thu, 11 May 2023 10:05:01 GMT

You can use the cytool utility. You should be able to find it under 'C:\Program Files\Palo Alto Networks\Traps\cytool.exe'.

Type the following command to disable Anti-tampering:
cytool protect disable

It will ask for the password

This allows you to stop services, uninstall or do whatever you need to do.

Source:

Kind regards,

-Kiwi.

TilenG — Thu, 11 May 2023 14:41:47 GMT

Hi kiwi,

I already tryed this but when i try to write pasaword icant do anything in console.

Thanks for help.