topic Re: Palo Alto in General Topics

Palo Alto

RovshanRajabli — Wed, 25 Jan 2023 12:55:56 GMT

Friends, does somebody face an issue with that error on AutoAssistance?

Critical Hardware DIMM
general protection fault: Further review of the logs is recommended to determine whether an RMA should be issued

Does smb face that issue?

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Re: Palo Alto

OtakarKlier — Wed, 25 Jan 2023 15:20:48 GMT

Hello,

I have not seen that. I would open a support case and make sure to send them a tech-support file. Looks like a hardware failure.

Regards,

Re: Palo Alto

Sitthichai — Tue, 07 Mar 2023 10:27:38 GMT

Hi,

Now, have you found the cause of your problem?

My customer have the same problem as yours. After he upgraded PAN-OS 10.2.3-h2 (Panorama-ha)

Re: Palo Alto

RovshanRajabli — Fri, 12 May 2023 13:09:57 GMT

Hi,

Noup... Thinking about an open TAC case