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    <title>topic Editing server profile removes the credentials from server settings. Is this a defect? in General Topics</title>
    <link>https://live.paloaltonetworks.com/t5/general-topics/editing-server-profile-removes-the-credentials-from-server/m-p/542342#M111090</link>
    <description>&lt;P&gt;Hi,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In the LDAP server profile section, if you open an existing profile and edit any field (example even an ip address) , it automatically removes the account credentials from the server settings for all servers defined in the server profile.&lt;/P&gt;
&lt;P&gt;Simply&amp;nbsp;editing an entry like an IP address for one server should not remove credential information for the entire group.&lt;/P&gt;
&lt;P&gt;This can cause major VPN authentication issues and potentially a major impact because the service account used by the server profile will no longer match and will lock out the AD account.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;version 10.2.4 - we see the same on 10.2.1 as well&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Looking for suggestions or solutions to this defect.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Attaching screenshots:&lt;/P&gt;
&lt;P&gt;-&amp;gt;LDAP server profile&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Param_Upadhyay_1-1684260564359.png" style="width: 400px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/50186i21AA5431DD390665/image-size/medium/is-moderation-mode/true?v=v2&amp;amp;px=400" role="button" title="Param_Upadhyay_1-1684260564359.png" alt="Param_Upadhyay_1-1684260564359.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;DIV&gt;-&amp;gt; As soon as we edit the ip address of one of the servers - the Password field gets blanked out.&lt;/DIV&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Param_Upadhyay_2-1684260697074.png" style="width: 400px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/50187iEE8EDEA9A3B5586B/image-size/medium/is-moderation-mode/true?v=v2&amp;amp;px=400" role="button" title="Param_Upadhyay_2-1684260697074.png" alt="Param_Upadhyay_2-1684260697074.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks&lt;/P&gt;
&lt;P&gt;Param Upadhyay&lt;/P&gt;</description>
    <pubDate>Tue, 16 May 2023 18:16:57 GMT</pubDate>
    <dc:creator>Param_Upadhyay</dc:creator>
    <dc:date>2023-05-16T18:16:57Z</dc:date>
    <item>
      <title>Editing server profile removes the credentials from server settings. Is this a defect?</title>
      <link>https://live.paloaltonetworks.com/t5/general-topics/editing-server-profile-removes-the-credentials-from-server/m-p/542342#M111090</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In the LDAP server profile section, if you open an existing profile and edit any field (example even an ip address) , it automatically removes the account credentials from the server settings for all servers defined in the server profile.&lt;/P&gt;
&lt;P&gt;Simply&amp;nbsp;editing an entry like an IP address for one server should not remove credential information for the entire group.&lt;/P&gt;
&lt;P&gt;This can cause major VPN authentication issues and potentially a major impact because the service account used by the server profile will no longer match and will lock out the AD account.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;version 10.2.4 - we see the same on 10.2.1 as well&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Looking for suggestions or solutions to this defect.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Attaching screenshots:&lt;/P&gt;
&lt;P&gt;-&amp;gt;LDAP server profile&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Param_Upadhyay_1-1684260564359.png" style="width: 400px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/50186i21AA5431DD390665/image-size/medium/is-moderation-mode/true?v=v2&amp;amp;px=400" role="button" title="Param_Upadhyay_1-1684260564359.png" alt="Param_Upadhyay_1-1684260564359.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;DIV&gt;-&amp;gt; As soon as we edit the ip address of one of the servers - the Password field gets blanked out.&lt;/DIV&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Param_Upadhyay_2-1684260697074.png" style="width: 400px;"&gt;&lt;img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/50187iEE8EDEA9A3B5586B/image-size/medium/is-moderation-mode/true?v=v2&amp;amp;px=400" role="button" title="Param_Upadhyay_2-1684260697074.png" alt="Param_Upadhyay_2-1684260697074.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks&lt;/P&gt;
&lt;P&gt;Param Upadhyay&lt;/P&gt;</description>
      <pubDate>Tue, 16 May 2023 18:16:57 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/general-topics/editing-server-profile-removes-the-credentials-from-server/m-p/542342#M111090</guid>
      <dc:creator>Param_Upadhyay</dc:creator>
      <dc:date>2023-05-16T18:16:57Z</dc:date>
    </item>
    <item>
      <title>Re: Editing server profile removes the credentials from server settings. Is this a defect?</title>
      <link>https://live.paloaltonetworks.com/t5/general-topics/editing-server-profile-removes-the-credentials-from-server/m-p/542343#M111091</link>
      <description>&lt;P&gt;&lt;a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/220048"&gt;@Param_Upadhyay&lt;/a&gt;,&lt;/P&gt;
&lt;P&gt;I wouldn't really call this a bug, but working as designed. While the concerns that you have are valid, anyone changing one of these values should also be required to re-verify the configuration for some of the exact reasons that you actually brought up.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Easy enough way around this would be directly modifying the XML and then import, load, and commit the change that way if someone truly didn't know, and couldn't get, the existing password.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 16 May 2023 18:22:22 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/general-topics/editing-server-profile-removes-the-credentials-from-server/m-p/542343#M111091</guid>
      <dc:creator>BPry</dc:creator>
      <dc:date>2023-05-16T18:22:22Z</dc:date>
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